Strategies

I’m struck by how much less stressful it is to ask questions rather than make demands in business transactions.

The journey may play a more important role in our level of happiness than the destination. I hope this is true, because we often spend so much time on the journey.

I’m writing Ask to make a positive impact on readers. A collateral benefit is that the research has been so eye-opening it’s heightened my personal awareness of how I can “be better.”

The principle behind Ask is disarmingly simple: Switch your focus from conveying information to eliciting it. Here’s how you can accomplish this.

We all want to be more empathetic, especially with those we love. Despite these good intentions, it’s very easy to fall short. Here’s why.

Under most circumstances, trying to persuade someone of pretty much anything is a waste of time.